Essential functions:

• Provide strengths based, client-centered housing focused case management to individuals and families exiting homelessness. Housing focused case management includes developing a crisis plan, a guest policy, budgeting, rental payment assistance, linkage and referral to other applicable community resources and supports, and housing related goal development.
• Create a housing focused plan to resolve the housing crisis and/or prevent homelessness that will stabilize the individual or family's housing situation. The case manager will assist clients in creating goals and setting up a network of resources that will help them to maintain permanent housing. Resources may include, but are not limited to: DHHS, Community Mental Health, Addiction Treatment Services, Michigan Works! NMCAA services (Head Start, Senior Nutrition, Weatherization, Financial Management Services etc.) and/or domestic violence counseling.
• Network with area shelters, human service providers, the Northwest Coalition to End Homelessness and other agencies to maintain a strong Coordinated Entry into the Homeless Response System.
• Provide financial assistance to eligible clients through the NMCAA Homeless Prevention programs. The Housing Based Case Manager will learn program guidelines, eligibility requirements, and will follow them appropriately to keep in compliance with the grant.
• Place eligible individuals and families on the MSHDA Housing Choice Voucher with Homeless Preference waiting list. HRS to additionally complete 120-day re-certification for applicable clients within the MSHDA HCV (Housing Choice Voucher) applicant portal.
• Attend Community Services department meetings, program meetings, and coalition meetings as required.
• Engage new landlords who are willing to work with homeless prevention programming to build housing partnerships and housing stock throughout the coverage area.
• Maintain appropriate working relationship with existing landlords to foster the tenant/landlord relationships as well as to serve as an advocate for clients.
• Complete a Homeless Management Information System (HMIS) profile and maintain clients' information on the system. All client files are to be maintained using a paperless system and electronic forms as provided. Complete entry/exit and SPDAT live as they meet and work with their clients.
• Always maintain a 97% data quality/completeness percentage for HMIS entries.
• Perform other duties as requested.

Position Objectives:

• To effectively and efficiently perform the essential function for the betterment of NMCAA and our communities.

Measured by:

• Annual performance reviews
• Annual ROMA (Results Oriented Management and Accountability) reports
• Ongoing assessment

Minimum Education:

• BA/BS in psychology, social work, human services, or related field preferred.

Minimum Experience:

• A minimum of 2 years' relevant experience preferred.