In absence of or coordination with full-time receptionist, provide customer service to all clients, staff, and vendors by answering the phone and welcoming visitors to the Agency.
Essential Functions:
Greeting and directing clients in person and on the phone, including screening calls
and visitors.
Representing the agency in a professional manner.
Working cooperatively with clients, co-workers, partners, vendors, and the public.
Performing all basic receptionist duties including office opening and closing procedures, cleaning of reception area, sign in /sign out logs, receive all shipments and deliveries, stock bathroom supplies, and daily monitoring of the agency email.
Document all incoming checks. Notify the business office when checks have come in.
Handling of all aspects of mail and shipping, including distribution of daily mail received and faxes. Issue and monitor postage stamp inventory for the agency. Order postage as needed.
Assist tax department with preparing mailings.
Any other duties as assigned.
Position Objectives:
To meet the needs of clients as well as co-workers.
To properly sort, distribute, and send all incoming and outgoing mail.
To ensure that all work is completed accurately and in a timely manner.
To represent the agency in a professional, friendly, and caring manner.
