Meals on Wheels Driver Coordinator - Traverse City

Job Summary:

The Meals on Wheels Coordinator oversees the Senior Nutrition program in a select County, managing volunteers, kitchen staff, Meal Transporters, and Site Coordinators to ensure timely meal preparation, delivery, caring visits, and safety checks for Meals on Wheels and Congregate clients while handling necessary financial and administrative tasks.

Duties/Responsibilities:

Recruit, hire, schedule, train, and supervise Meals on Wheels volunteers, kitchen staff, Meal Transporters, and Site Coordinators in a selected County.
Maintain communication between staff, volunteers, clients, NMCAA, and the selected County Council on Aging.
Oversee kitchen operations and staff to ensure compliance with safety, sanitation, and nutrition standards.
Manage monthly menu distribution, kitchen equipment, and conduct site visits to ensure regulatory compliance.
Train and support Congregate site coordinators and explore opportunities to increase Luncheon Center participation.
Complete intake forms, manage client changes, and address client needs, emergencies, and referrals while maintaining accurate records.
Serve as back-up delivery driver, ensuring caring visits, safety checks, and timely meal deliveries. Process daily deposits, track client payments (including SNAP), and manage monthly client statements, bills, inventory, and in-kind records.

A commitment to the NMCAA philosophy and mission.
Ability to maintain confidentiality.
Ability to interact positively with co-workers and clients in a non-judgmental, tactful, and courteous manner.
Ability to suggest innovative approaches to completing job responsibilities.
Ability to work cooperatively as a team member and handle details effectively.
Ability to meet deadlines and commit the necessary time required for the position.
Ability to perform physical tasks required by the job.
Strong leadership, organizational, and management skills, with the ability to mentor staff and volunteers.
Must be computer literate and maintain composure in emergency situations.

Education and Experience:

A minimum of a high school education.
College degree in a related field is preferred.
Coordinator must obtain Serve-Safe certification at the agency's expense.